Big Waves Laundromat Frequently Asked Questions (FAQ)
General Questions About Big Waves Laundromat
-
Big Waves Laundromat offers two clean, modern laundromat locations in Santa Monica and Mar Vista, professional fluff and fold services, laundry pickup and delivery, and commercial laundry solutions. We combine high-quality equipment, real local staff, transparent pricing, and a comfortable customer experience — all in one place.
-
Yes. Our machines accept coins and also support app-based payments, giving customers flexible and easy ways to pay. We also have change machines and ATMs on site.
-
Yes. Both Big Waves locations offer free WiFi, televisions or music, comfortable seating, and large folding areas so you can relax or work while doing laundry.
-
Yes. Both locations offer dedicated parking lots and street parking. Our Mar Vista location has a larger lot, while our Santa Monica location offers convenient parking for the busy area. Please plan your visits around less busy times or you may have to wait for parking or park a little further away.
-
All of our locations are open every day of the week from 5am - 11pm, with the last wash at 10pm. We are closed for Christmas Day and Thanksgiving, but are fully open on other holidays (unless specifically stated on our Google Business page).
Fluff and Fold Drop-Off (In-Store Laundry Service)
-
Fluff and fold is a drop-off service where we wash, dry, fold, and neatly package your laundry for you. Simply drop it off at either Big Waves location and pick it up clean and ready to put away. We have a 24-hour turnaround on fluff and fold. We may be able to complete the order faster, but we make no guarantees. Talk to the attendant in-store to inquire further.
-
Yes. Big Waves’ fluff and fold service is highly rated by Los Angeles customers for quality, consistency, and care.
-
Yes. We are happy to follow your preferences, including water temperature, detergent choices (when provided), and handling of delicate items.
-
Yes. New customers receive 50% off their first fluff and fold drop-off order, or 50% off their first pickup/delivery order.
-
Yes. Big Waves Laundromat works with trusted dry cleaning partners, allowing you to drop off dry cleaning along with your laundry. This makes it easy to take care of all your laundry and dry cleaning needs in one place. Dry cleaning turnaround times may vary depending on the items.
-
In-store fluff and fold service is $2.50 per pound, excluding specialty items. Hang drying is available at no additional charge upon request.
Specialty items may include, but are not limited to:
Comforters
Pillows
Blankets
Pet beds
Rugs
Dry cleaned items are priced separately from wash-and-fold laundry.
Laundry Pickup & Delivery
-
Yes. Big Waves Laundromat offers laundry pickup and delivery service in Los Angeles, covering areas near Santa Monica, Mar Vista, and the surrounding Westside.
-
Schedule your pickup online, we collect your laundry, professionally wash, dry, and fold it in our laundromats, then deliver it back to you clean and neatly packaged. You can also schedule a pickup over the phone by calling (310) 829-9378 or by ordering through our app. Download the app here: https://www.bigwaveslaundromat.com/deliveryapp
-
Yes. All pickup and delivery laundry is handled in our own Santa Monica or Mar Vista laundromats, never outsourced to third parties.
-
Yes. New customers receive 50% off their first pickup and delivery laundry order using code: first50.
-
This service is ideal for busy professionals, families, seniors, remote workers, property managers, Airbnb hosts, and any other professional or personal laundry needs.
-
Pickup/delivery service is $3.00 per pound, excluding specialty items. Hang drying is available at no additional charge upon request.
Specialty items may include, but are not limited to:
Comforters
Pillows
Blankets
Pet beds
Rugs
Dry cleaned items are priced separately from wash-and-fold laundry.
Commercial Laundry Services
-
Yes. Big Waves Laundromat provides commercial laundry services for a wide range of Los Angeles businesses.
-
We work with restaurants, cafés, gyms, yoga studios, salons, spas, medical offices, Airbnb hosts, property managers, and other service-based businesses.
-
Yes. We offer scheduled pickup and delivery for commercial laundry clients to ensure consistency and convenience.
-
Commercial service needs vary. We recommend contacting us to discuss volume, frequency, and custom pricing. You can call, email, or fill out our quote form to get your customized quote.
Big Waves vs App-Based Laundry Services
-
Yes. Many customers choose Big Waves as a local alternative to Rinse, Poplin, SudShare, Hampr, and other app-based laundry services because we clean laundry in our own laundromats with real local staff.
-
Unlike app-based services that outsource laundry, Big Waves operates physical laundromats in Los Angeles. This means better quality control, real accountability, and consistent results.
-
In many cases, yes. We offer transparent pricing and 50% off first-time fluff and fold or pickup and delivery, with no surge pricing or hidden fees.
Santa Monica Laundromat Location
-
Big Waves Laundromat has a full-service location in Santa Monica, at 2439 Santa Monica Blvd, Santa Monica, CA 90404, serving local residents, apartment dwellers, students, and busy professionals.
-
Yes. The Santa Monica laundromat has a dedicated parking lot, which is smaller than our Mar Vista location but rare and extremely convenient for Santa Monica.
-
The Santa Monica location offers self-service laundry, fluff and fold drop-off, and is a hub for our pickup and delivery laundry service.
-
Absolutely. Many Santa Monica customers live in apartments or condos and rely on Big Waves for fast, reliable, and comfortable laundry services.
Mar Vista Laundromat Location
-
Big Waves Laundromat operates a full-service laundromat in Mar Vista, 3839 Grand View Blvd, Los Angeles, CA 90066, conveniently located for West LA residents and businesses.
-
Yes. The Mar Vista laundromat features a larger dedicated parking lot, making it ideal for larger loads, families, and commercial laundry customers. There is also street parking available.
-
With more space, high-capacity machines, and easier parking, the Mar Vista location is especially well-suited for bulk, comforters, and business laundry.
-
Yes. Many of our commercial laundry clients use the Mar Vista location because of its size, layout, and accessibility.
Additional Helpful Questions
-
Yes. Our high-capacity washers and dryers can handle comforters, blankets, and bulky items.
-
Yes. Our clean spaces, seating, and efficient machines make Big Waves laundromats easy for families.
-
Yes. You’re always welcome to visit either location — Big Waves is a real local laundromat, not just a delivery service.
Locations
Mar Vista Directions
Santa Monica Directions
Big Waves Laundromat - Santa Monica
Store: (310) 829-9378